Common Questions
1. I want independant advice. Is Warehouse Mowers connected to any Major Brand?
One of the best things about Warehouse Mowers is it's totally independant of any brand. Warehouse Mowers does not promote a "sell one brand policy". This way we can geniunely say we will give you unbiased advice regarding your equipment needs.
We acknowledge also that our quality suppliers support this policy also.
You can talk to us with confidence, that the information given to you is 100% for the benefit to you. That's a Warehouse Mowers guarantee.
2. Do you only sell Lawn & Garden Power Equipment?
We specialise in Lawn and Garden Power Equipment so we don't need to sell other products . If you sell other unrelated products, for example wood heaters or BBQ's, you can't call yourself a specialists in Lawn and Garden Power Equipment as well.
It is a fact that the best advise, the best products and the best value for money comes from businesses that specialise in their industry. And that's because it's the only products they deal in. It's the only thing they have to sell.
3. Should I purchase a straight shaft or bent shaft Grass Trimmer?
The best thing to remember is to buy a grass trimmer or brushcutter that is made with a solid, splined shaft.
All bent shaft trimmers have to have a flexi shaft to work. But some straight shaft trimmers have them also. It is cheaper to manufacture, is engineered for less reliable hours of use, so will not last as long.
Also Look for a splined shaft. Certain brands have square ends on the shaft that mate with the gear head or clutch. Again this is cheaper manufacturing. Whilst they are better than flexi shaft equipment, square shaft ends are prone to wear movement and eventual failure.
So if you are suited to a bent shaft trimmer buy a quality brand as they will have a better quality flexi shaft. If you are suited to a straight shaft trimmer look for a solid, splined shaft machine. You'll get a lot more use and wear for your money.
4. Should I look for more power when buying equipment?
Not nessecarily. A lot of low quality equipment sellers use this to say - you are getting more for your money. This is not the case. ( On-Line direct sellers use this to try and say they are selling better quality than they really are ). You should look for the torque output or kW - kilowatts. This is the power rating for the power the engine produces. The better the quality the better the kilowatts output.
The benefit here is that the better quality machine will be lighter, have more power be easier to use, make the job quicker and will not wear out as quickly as the lesser quality machine. This goes for all lawn and garden power equipment.
5. When buying a chainsaw should I look at engine size or chain bar length?
The power of a chainsaw should relate to the job you want it to do. A thing to remember here, is a shorter bar lenth will give you more torque at the chainbar tip. This will allow the chainsaw to cut through the timber easier and more efficantly.
Generally the following can be applied:
Chainsaws up to 28cc maximum bar length 14" chainbar.
Chainsaws up to 35cc maximum bar length 16" chainbar.
Chainsaws up to 57cc maximum bar length 18" chainbar.
Chainsaws up to 73cc maximum bar length 20" chainbar.
Finally, you should always refer and follow the manufacturer's operations manual specifications when using any power equipment.
6. Are spare parts available should I need them?
Yes, we carry an extensive range of common spare parts for our entire range. From air filters to engines we have the parts in stock to assist you quickly and efficently. If you require a non common part or item we can order and have it to you generally within 48 hours.
7. Can I contact you after I purchase from you?
We promote contacting us if you have a querie or are unsure about something regarding your purchase. It can be other matters on lawn and garden power equipment also. Many of our customers / clients have sort advise from us after buying. It is part of our service to you.
When you buy from Warehouse Mowers you not only buy the product, you have a point of contact for that product. So you purchase quality power equipment and expert advice for the life of the machine.
8. Are you an Clearance or Ebay type seller?
No, we are not. In short, quality, reliable equipment can only be sold through quality dealers. To offer the support, knowledge and after sales support that goes with buying quality lawn and garden equipment, the "total on-line type of business" cannot actively do this.
The industries are very different in structure, the people that run them, ( they have no industry training or experience ) and the equipment quality, service and support they sell.
A lot of things can be promoted as quality, look quality, but use them and it's a different story,
You can see some interesting examples in our "Feature Products" page on this website.
9. Is my purchase insured during delivery?
Yes, for all equipment purchases delivered by our freight company, insurance is included. For Melbourne deliveries we use common carriers which do not have an insurance option.
We promote purchase pick ups any time during our hours of trading, even for on-line buyers.
10. Do you back what you sell?
We guarantee our back up and support to you. After you buy from Warehouse Mowers we will continue to assist you if or when you contact us. And you will be assisted personally by qualified staff that will see that your query or matter is dealt with satisfactorily.
11. Will I be satisfied with my purchase?
At Warehouse Mowers we believe that to be the best in the business you have to be more than satisfied with your purchase. We want you to "get the job done ", quicker and with less effort than you thought possible.
That way you you've chosen the best place to buy, recieved the best advise and service, bought the best product , giving you the best value for money.
